Privacy Policy
Effective: 21 October 2026Welcome to TycoBit. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored and protected when you use our platform.
1. About TycoBit
TycoBit is the public-facing brand of the gaming service. For privacy questions and requests, contact support@tycobit.com.
The legally responsible data controller's required identifying information must be supplied in accordance with applicable law. The brand name and support email alone do not constitute complete controller identification.
2. Information We Collect
We may process:
- Username, email and password hash.
- Account verification and security status.
- Game progress, miners and inventory.
- Achievements, referrals and rewards.
- Eligible cryptocurrency balances.
- Withdrawal destinations and transaction records.
- IP addresses and browser information.
- Session and authentication records.
- Advertising preferences and optional measurements.
- Support communications.
Public usernames and eligible game statistics may appear on leaderboards. We do not request precise GPS location.
3. How We Use Information
We process information to operate accounts, save gameplay progress, deliver rewards, verify eligible withdrawals, prevent fraud, protect the service and respond to support requests.
Depending on the activity, our legal bases may include contract performance, legal obligations, legitimate interests in security and abuse prevention, or consent where required.
4. Cryptocurrency Rewards
TycoBit offers game-based rewards involving BTC, LTC and DOGE. Virtual mining is a gameplay mechanic and does not involve physical blockchain mining.
Eligible cryptocurrency withdrawals may be processed through FaucetPay. Processing may require recipient identifiers, transaction amounts, currencies, verification records and payment references.
Withdrawals remain subject to account eligibility, verified destinations, available funding, security checks, minimum amounts, provider availability and applicable limits.
Historical virtual credits do not automatically become withdrawable cryptocurrency. A payment acknowledgement does not necessarily confirm final settlement.
5. Third-Party Services
TycoBit uses the following services:
- OVHcloud — hosting infrastructure.
- Brevo — transactional account emails.
- FaucetPay — cryptocurrency withdrawals.
- A-ADS — contextual advertising.
- Adsterra — advertising.
- Monetag — advertising.
These providers may process information necessary to deliver their services. Some processing may occur outside the European Economic Area, subject to applicable international-transfer requirements.
TycoBit does not sell account email addresses or passwords.
6. Cookies and Advertising
Essential secure session cookies support account access and security. Temporary session storage may help recover interrupted requests.
Eligible game pages may display advertising through A-ADS, Adsterra and Monetag. The homepage is intended to remain advertisement-free.
Advertising providers may receive connection information such as IP addresses and browser details. Certain formats may use cookies or similar technologies.
Where consent is legally required, optional advertising technologies are activated only after the relevant choice. You can manage supported advertising preferences in your TycoBit profile.
Withdrawing consent stops future optional processing controlled by TycoBit, but cannot reverse information already transmitted to third parties.
7. Security
TycoBit uses security measures including password hashing, secure sessions, multifactor authentication, restricted access, transaction verification, financial limits and audit records.
IP-based approximate regional information may be used to apply privacy controls. This does not involve precise GPS tracking.
No online platform can guarantee absolute security. Never share passwords, MFA codes or API credentials with support.
8. Data Retention
Account and gameplay records are retained while needed to provide the service and address applicable disputes or obligations.
Verification links normally expire after 24 hours and password-reset links after 30 minutes. Web-server logs are configured for daily rotation with 14 rotated logs.
Certain registration-network associations become eligible for deletion after 30 days. Optional technical advertising measurements have separate seven-day or 30-day retention controls, depending on their type.
Financial, fraud, security and audit records may require longer retention. Backup copies may remain temporarily after account deletion.
9. Your Privacy Rights
Depending on applicable law, you may request access, correction, deletion, restriction, data portability or object to certain processing activities.
You may withdraw consent where processing relies on consent.
Send requests to support@tycobit.com .
Requests are handled within applicable GDPR deadlines, normally one month, subject to lawful exceptions or extensions.
You may complain to the Dutch Autoriteit Persoonsgegevens or another competent supervisory authority.
10. Age Requirements
Financial participation is intended for users aged 18 or older, subject to the Terms & Eligibility and applicable payment-provider requirements.
11. Changes to This Policy
We may update this Privacy Policy when our services, security practices, providers or legal requirements change.
Material changes will be communicated where required, and renewed acceptance or consent will be requested when necessary.
12. Contact
TycoBit
Email: support@tycobit.com
Website: tycobit.com
TycoBit Support and bug reports
When you use support, we store your account-linked conversation, ticket status and any screenshot you choose to upload to answer your request and maintain service security. Bug reports include the page, application version, broad browser/device category and server timestamp. Screenshots are decoded and re-encoded to remove image metadata and are privately accessible to you and authorized support staff. Do not submit passwords, MFA codes, API keys or unrelated personal information.
The current assistant uses a curated local knowledge base. No external AI provider receives your messages and no paid AI service is active. Automated answers cannot change balances, issue payments or decide account restrictions. Human support availability is based on an authenticated, expiring staff presence.
Support conversations are deleted 90 days after resolution or closure; screenshots are deleted after 30 days. Active requests remain available until resolved. Private financial/security audit records and backups follow the separate retention rules above. Contact support@tycobit.com to exercise your data rights. V11.1 notice version: financial-v111-2026-10-21.